21+ age requirement applies

6sixs Responsible Gaming Guidelines

Let entertainment be conscious and controlled. 6sixs believes that gaming is enjoyable only when it stays within limits and does not affect the important areas of your life.

Self-Exclusion Feature

24/7 Support

Deposit Limit Control

21+

For those aged 21 and above only

In accordance with the rules applicable in Bangladesh, users must be at least 21 years of age to participate in any activity on the 6sixs platform, including casino games and sports betting. Age is verified at the time of registration, and minors are not permitted to create accounts. Parents and guardians are requested to keep their devices secured and prevent children from accessing this site.

What Responsible Gaming Is and Why It Matters

Online betting and casino games are primarily a form of entertainment. However, for some people they can become a habit and lead to financial and family problems. Responsible gaming means enjoying games within your means, voluntarily, and within defined time limits — and having the courage to seek help when needed.

At 6sixs, we do not just provide gaming opportunities — we are also committed to keeping every user informed and protected. Our Terms and Conditions clearly state how much responsibility is expected when using an account. Every user has the right and the means to set their own limits, and using those tools is encouraged.

Remember — winning is never guaranteed. Every bet is a game of chance, and losing is a normal part of the process. If losing makes you want to place more bets to recover lost money, that is a clear warning sign.

Set a budget before you play and do not go beyond it
Decide in advance how long you will play each day or each week
Never place bets using borrowed money or by dipping into emergency savings
Do not immediately place more bets to try to recover money you have lost
Spending time with family and friends matters more than gaming
Avoid gaming when you are under stress or feeling anxious
If you feel there is a problem, do not delay in seeking help

Tools to Keep Yourself in Control

6sixs provides users with several features to manage their own gaming habits. These can be activated at any time from account settings or through 24/7 live chat.

Deposit Limit

Set the maximum amount you will deposit per day, per week, or per month. Once set, lowering the limit takes effect immediately; increasing it takes 24 hours to come into effect.

Session Time Limit

Set how long you can stay logged in at a stretch. When the set time is up, a warning message will automatically appear and the account will be locked if needed.

Bet Limit

Restrict the maximum amount you can wager in each game or betting round. This protects against large losses and helps control the pace of play.

Loss Limit

Set a loss limit so that you cannot place further bets after losing a specified amount. Once the limit is reached, the account will automatically be temporarily suspended.

Cooling-Off Break

Temporarily suspend your account for any period from 1 day up to 6 weeks. During this time, logging in or making deposits will be completely impossible.

Self-Exclusion

If you need a long-term break, choose a permanent or long-term self-exclusion. Once this step is taken, the account cannot be reactivated before the specified period ends.

How to Activate Self-Exclusion

The process is simple and takes effect immediately. Once activated it stays in force — so think carefully before deciding, and use live chat support if you need assistance.

Log in to your account

Open the "Responsible Gaming" section

Within settings, select the "Responsible Gaming" option.

Choose a duration

Select whichever option suits your need — a temporary break, a cooling-off period, or permanent self-exclusion — and set the duration.

Confirm

Once you confirm your decision, the account will be locked immediately and a confirmation email will be sent.

If you cannot find the settings or need assistance, contact 24/7 live chat directly — our support team will help you fully in Bengali.

Recognise the Warning Signs of a Problem

Gaming problems often develop gradually and many people do not realise it themselves. If any of the following feels familiar, it is time to take a break and seek help.

Growing financial pressure

Being unable to pay bills, running out of savings, or needing to borrow money to play are important warning signs.

Loss of control

Wanting to stop but being unable to — repeatedly continuing with the thought of "just one more bet" — is a sign of a problem.

Strained relationships

Family or friends expressing concern, or hiding your gaming from them — this is the time to pay attention.

Ways to Get Help

Seeking help is not a weakness — it is a courageous step. In addition to 6sixs's own support team, family members and professional counsellors can also provide assistance. Visit our About Us page to see how much we value user wellbeing.

6sixs Support Team

24/7 Live Chat

Talk directly in Bengali at any time, about anything. Live chat is the fastest way to learn about responsible gaming tools or to activate self-exclusion.

Email Support

If you want to share details in writing, contact us by email. The support team responds in both Bengali and English.

[email protected]

Family and Professional Support

Family and Close Ones

Talk to people you trust. Family members can often provide the most effective support and can also help you access professional assistance.

Mental Health Counsellors

In Bangladesh, psychiatrists and psychologists at government and private hospitals provide advice and treatment for gambling addiction. The sooner you reach out, the better.

Protection of Your Information

When you use responsible gaming tools, your personal information remains completely secure. Details of self-exclusion or limit settings are never shared with third parties. To learn in detail how 6sixs collects and protects user information, read our Privacy Policy.

Every user's account and transaction data is secured using SSL encryption. The same standard applies to responsible gaming requests and communications.

For answers to common questions, visit our FAQ section — it covers many common questions about accounts, payments, and responsible gaming.

All data secured with SSL encryption
Self-exclusion details are not shared with third parties
Account lock takes effect immediately
Account cannot be reactivated without identity verification
Automatic alert when a limit is reached

Questions About Responsible Gaming

It depends on the type of self-exclusion. A temporary cooling-off period cannot be cancelled before the set duration ends. For long-term or permanent self-exclusion, a reactivation request can be made after the specified period has passed, through a review process. This process is intentionally not made easy, so that decisions are not taken in a moment of impulse.

Yes — lowering a deposit limit takes effect immediately. However, if you want to increase the limit, you must wait at least 24 hours. This rule is in place to prevent impulsive decisions that lead to depositing more than intended.

No. A minimum age of 21 is required to open an account at 6sixs. Age is verified during registration, and if any account is confirmed to belong to a minor, it is closed immediately and the balance is returned.

Yes. The 6sixs 24/7 live chat support team is ready to help not only with technical issues, but also to explain responsible gaming tools and assist with setting limits or exclusions. You can speak in Bengali, and anything you share is kept confidential.

Yes. If you believe a family member is having difficulties, you can contact our support team. We will maintain confidentiality, offer guidance based on the situation, and help you take the necessary steps.

The balance in your account can be withdrawn after the self-exclusion period ends, or by completing a verification process through the support team. Your balance remains fully secure throughout the exclusion period.